How can we help you today?

Featured articles

• New Subscriptions & Pricing from 12 Feb 2019
• Entering a Coupon Code
• What are our Terms and Conditions and our Privacy Policy?

Frequently Asked Questions

• What is the Security Colony?
• What is the Security Colony Help Center?
• What is the difference between 'Free' and 'Premium' access?
• I have a cyber security related question and need help
• I've just signed up for a Premium Subscription - how do I best use it?
• What if I have suggestions on things to add to the Security Colony?
• What are our Terms and Conditions and our Privacy Policy?
• What are the IP restrictions around using content from the portal?
• View all articles in “Frequently Asked Questions”

Portal Basics

• I am looking for a document(s) covering a specific topic - how do I find it?
• How do I use the Breach Monitor?
• How do I find out if a document I obtained from the Security Colony gets updated?
• What are the minimum requirements to use Security Colony?

Using the Colony to solve common security problems

• Am I prepared to respond to a Cyber Security Incident?
• Establishing a security awareness program
• Effectively communicating cyber security to your board
• How do I comply with PCI/APRA/ISO 27001...?
• My security policies are out of date/broken or I need to refresh my ISMS

Account Basics

• Setting up an account on the Security Colony
• Editing your profile information
• What is my 'Organisation Code', where do I find it and what do I use it for?
• How can I see and edit which user accounts are associated with my Organisation?
• Enabling two-factor authentication
• Changing your Security Colony password
• How do I change the administrator for my organisation's account?
• I forgot my password - how do I reset it?

Subscription

• New Subscriptions & Pricing from 12 Feb 2019
• Entering a Coupon Code
• Justification for subscribing to Security Colony
• What does it cost?
• Accepted Payment Methods
• I currently have a free account - how do I join my organisation's paid account so I have full access?
• How do I upgrade my account to have full access to the Security Colony?
• Renewing your subscription
• View all articles in “Subscription”

Troubleshooting

• Something isn't working for me on the Security Colony, how can I get help?
• How do I check the current operational status of the Security Colony?

Vendor Risk Assessment Platform

• What is the Vendor Risk Assessment Platform?
• Vendor Risk Assessment weightings
• How do I access and use the Vendor Risk Assessment Platform?
• What URLs / Domains should I use in the Vendor Risk Tool?
• What assessments does the Vendor Risk Assessment Platform perform?
• What do the SSL/TLS checks cover?
• How can I see the result for a particular date?
• What is the difference between Scoring Algorithm 1.0 and 2.0?

Breach Monitor

• Takedown Policy for Breach Intelligence Database and Breach Monitor

Maturity Assessment Tool

• What do the Maturity questions mean?
• What do the Threat questions mean?