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Frequently Asked Questions
What resources are there to support us through COVID-19 changes?
What is the Security Colony?
What is the Security Colony Help Center?
What is the difference between 'Free' and 'Premium' access?
I have a cyber security related question and need help
I've just signed up for a Premium Subscription - how do I best use it?
What if I have suggestions on things to add to the Security Colony?
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I am looking for a document(s) covering a specific topic - how do I find it?
How do I use the Breach Monitor?
How do I find out if a document I obtained from the Security Colony gets updated?
What are the minimum requirements to use Security Colony?
Using the Colony to solve common security problems
Am I prepared to respond to a Cyber Security Incident?
Establishing a security awareness program
Effectively communicating cyber security to your board
How do I comply with PCI/APRA/ISO 27001...?
My security policies are out of date/broken or I need to refresh my ISMS
Setting up an account on the Security Colony
Editing your profile information
What is my 'Organisation Code', where do I find it and what do I use it for?
How can I see and edit which user accounts are associated with my Organisation?
Enabling two-factor authentication
Changing your Security Colony password
How do I change the administrator for my organisation's account?
I forgot my password - how do I reset it?
New Subscriptions & Pricing from 12 Feb 2019
Entering a Coupon Code
Justification for subscribing to Security Colony
What does it cost?
Accepted Payment Methods
I currently have a free account - how do I join my organisation's paid account so I have full access?
How do I upgrade my account to have full access to the Security Colony?
Renewing your subscription
View all articles in “Subscription”
Something isn't working for me on the Security Colony, how can I get help?
Vendor Risk Assessment Platform
What is the Vendor Risk Assessment Platform?
Vendor Risk Assessment weightings
How do I access and use the Vendor Risk Assessment Platform?
What URLs / Domains should I use in the Vendor Risk Tool?
What assessments does the Vendor Risk Assessment Platform perform?
What do the SSL/TLS checks cover?
How can I see the result for a particular date?
What is the difference between Scoring Algorithm 1.0 and 2.0?
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Maturity Assessment Tool
What do the Maturity questions mean?
Calculating Threat and Maturity Profiles
What do the Threat questions mean?